When techonlogy is too much
The video is structured around two main narative voices and a character illustrating what the voice-over says while a singer often merely/simply repeats what's just been said.
The setting is a Christian home and chuch, so this particular context is particularly meaningful. We can see notice on various occasions that the main character is addicted to high-tech products, mostly smartphones.
He is shown as a family man unable to intercat/communicate with his wife, except through texting. He is also shown as a church-goer insapable of attending worship without alll his phones vibrating all the time, making him look like he's full of the holy spirit. Finally, he is depicted/described as a computer geek/guru whose lifa has become extremely complicated instead of having been simplified.
Basically, this video means that high technology has become a religion for many people, even Christians who are not supposed to be materialistic. Then, in a Christian lifestyle, quite a few church-goers and believers tend to focus more on materialistic issues than on spiritual ones. We can add that technology reigns supreme for many people who revere/venrate it as a God enlightening his followers.
The question is: is this real progress for humankind/humanity?
When technology is missing
Two people are stuck on an escalator in a place that seems literally empty/deserted. The man looks upset/annoyed. He might be an office worker walking to his job. The woman claims that she is already late, this is the last straw (that breaks the camel's back).
At one point, she is about to cry and begs/asks for a phone yells/screams for help. In shorts, two of them look helpless, dueless, powerless, even hopeless.
We can relate this situation to a fairly common one in real life: getting stuck in/on an elevator. The difference is, however, that in this situation people have a right to feel panicky/panic/freak out whereas on on escalator, ther is no reason whatsoever/at all to panic/to be scared.
The video points out the increasing/dependence of human beings on technology. If it goes missing, it is as if a crutch had been taken away, so these two people cannot even climb/walk up the escalator, which would be the normal thing to do. We could also think that technology progress makes humans lazy or at least less prone to/inclined to take initiatives/make efforts/think by themselves.